Frequently Ask Questions

GlamorEye is Skin Research Institute newest skin-care innovation. Working with compounds and techniques only found in Germany, SRI developed a Regenerating Eye Mask free of harmful additives. Thanks to its Medical-Grade Collagen, GlamorEye will regenerate and repair stressed skin, restore its moisture, and smooth wrinkles, while respecting the most sensitive and delicate area of your face.

GlamorEye is developed in Germany, with the rigor and perfection of European cosmetics labs.

Our Medical-Grade Collagen is the purest and closest to human collagen you can find. We process it without preservatives or chemicals to protect all its natural properties and ensure that you receive all its benefits, nothing else. The processing technique used determines our masks destination: main hospitals severe burns units or your own bathroom.

To keep all GlamorEye’s bio-properties intact, we developed the Instant Activation Liquid. Instead of pre-soaking our eye masks ahead of time like everybody else, we freeze-dry our ingredients so you decide when to unlock them. Thus, you get the maximum moisture and quality every single time. This unique delivery system, added to the high quality of our bio-materials, make GlamorEye the most innovative and potent eye mask on the market.

Visit our Science Page for more detailed information.

The skin around your eyes is thinner than anywhere else on your body. That’s why it’s often much more sensitive. It gets drier, shows lines and wrinkles faster, and has stronger reactions to your environment—redness, puffiness, irritations. Thus, it needs a deeper and more gentle care. A good eye mask will deposit the right ingredients directly where they are needed the most, and allow your skin to fully absorb them for complete treatment. It should be used once a week at least, to complement your eye cream.

You will feel instant action, as soon as you apply GlamorEye under your eyes.

First, you will feel an intense hydration, followed by the soothing of any irritation or fatigued skin.

If you keep GlamorEye in your fridge, you will enjoy an extra cooling effect.

Once you gently remove GlamorEye, you will notice a plumper skin. Your wrinkles will be smoother, your skin will be more radiant and tight.

Thanks to the purity of our ingredients and the absence of any fillers or harsh chemicals, GlamorEye won’t clog your pores. It will only leave you with that same sensation you feel after a great facial in a luxurious spa.

Amongst the leaders in Skincare research, the Skin Research Institute is committed to the science of making your skin look young and radiant without the use of toxic chemicals, invasive injections or surgeries. The company’s Harvard educated director and his team of scientists and skincare professionals use the latest breakthroughs in skin research to develop formulas on the forefront of the Anti-Aging technologies.

GlamorEye benefits from clinically backed ingredients and extensively tested compounds, confirmed for their safety and their potency on your skin aging process.

We decided to develop our eye masks in Germany because that’s where we found the purest ingredients and techniques. We only transport the finished and sealed products to make sure you receive the high-quality eye masks you ordered.

Use once a week or as often as needed.

Step 1: Thoroughly cleanse the area around your eyes and gently dry it.

Step 2: Squeeze the Activating Liquid bubble so it soaks the Eye Masks. Give them a few seconds to fully absorb the liquid.

Step 3: Carefully open the GlamorEye package and immediately apply the masks under each eye, smooth side down. Press gently for greater skin contact.

Step 4: After 15-20 minutes, gently remove the Eye Masks and discard them. Give a couple minutes for your skin to finish absorbing the treatment, then apply your regular cosmetics.

GlamorEye was developed to give you fast results. Thus, you don’t need to keep it on all night long. However, you could keep the Eye Masks on longer than 20 minutes if you wish. There’s no contraindication.

GlamorEye was designed to be used once a week. Thus, our boxes contain 4 pairs of eye masks.

Yes, you do. GlamorEye will complement your eye cream to give you better results faster. It should be seen as a spa treatment. You apply your eye masks once a week, to pamper yourself and enhance your usual skin care. After you remove them, go back to normal routine and keep applying your eye cream twice daily. Your eye cream will enhance GlamorEye effects, and help them last longer.

Puffiness and redness are usually a response to irritation—caused by the sun, some seasonal allergies or other factors. Because GlamorEye stimulates skin regeneration and repair, it will sooth puffiness and redness. Yet, if those symptoms persist, we recommend that you see a dermatologist, so you can understand the root of your symptoms and treat them accordingly.

If you give our customer service a call, we will be happy to answer all your questions. But, at our deepest regret, we cannot send free samples. Due to current demand and our high-quality requirements, supplies are limited. However, we offer a great 60-Day Money-Back Guarantee. If ever you were not satisfied, or if GlamorEye didn’t work for you, you could get a full refund, no questions asked. Thus, there is no risk for you to try us out.

GlamorEye only uses the purest bio-materials and fluids. GlamorEye is free of preservatives, parabens, fragrances, mineral oils and silicones. It won’t clog your pores and is safe to use on every type of skin.

GlamorEye has not been tested on pregnant or nursing women. Although we do not foresee any complications with our eye masks, we recommend that you consult with your physician or obstetrician.

GlamorEye was designed with medical-grade bovine collagen. Clinically proven to be 97% similar to human collagen, bovine collagen is the best to improve your skin’s natural collagen production.

Because your health is our priority, we only use the best of the best in GlamorEye. Our medical-grade collagen is harvested in Australia, one of the only BSE-free countries in the world.

Our medical-grade collagen is the best and safest you can find.

Visit our Science Page for more detailed information.

GlamorEye never comes in contact with an animal. We respect every living creature and are committed to timeless beauty without cruelty.

As a product of Skin Research Institute, GlamorEye is registered with the Better Business Bureau. We are very proud of the A rating we have. You can take a look at our profile on the BBB website

All products developed by the Skin Research Institute have a 60-Day No-Hassle Money-Back Guarantee. The research behind GlamorEye shows consistent results, but we understand and respect that all skins are unique and different. We know that there will be exceptions. If GlamorEye does not work for you, simply send your box back within 60 days and you will receive a full refund—no questions asked, even if it is empty.

No. We never do any auto-billing, or auto-shipping. We have no subscription services. All purchases are a one-time charge.

However, we offer discounts and free shipping when you buy several boxes together.

Yes. Your order will be shipped out within 24 hours, Monday to Friday. Your tracking number will be emailed to you as soon as GlamorEye is shipped out.

If you have any additional questions that weren’t answered here, or if you prefer to place your order over the phone rather than online, feel free to give us a call at: (800) 958-1094. We’re also available by email at: or through our Contact Page.

Our customer service is located in Los Angeles, California. One of our customer representatives will be happy to talk to you, in English, and answer all your questions.